Incepted in 1993, we, Netcare Instruments, are among the prominent manufacturers, suppliers, exporters and wholesalers of a wide array of Surgical Instruments. Our gamut of offerings encompasses ENT Instruments, Eye Instruments and Skin & Plastic Surgery Instruments. With our vast domain expertise and focus on satisfying our customers in the best possible manner, we have been able to gain a firm foothold in the industry. Our offerings are widely demanded at clinics, beauty centers & hospitals and are highly appreciated for their optimal quality & performance.
We are backed by a state-of-the-art infrastructure that is spread across a wide area and equipped with hi-tech machines & multiple amenities. It is instrumental for carrying out our day-to-day functions and helps us attain high efficiency in our operations. We have been able to standardize & streamline our operations and have divided the facility into multiple units that function in close coordination with each other. These divisions are efficiently managed by our dexterous professionals who fulfill various roles in the organization. These professionals are equipped with vast domain expertise and are committed towards the timely achievement of the organizational objectives. For the progress of the organization, these individuals constantly innovate. We export our products in Asian Countries.
Backed by the leadership of our mentor Mr. Sanjay Gupta, we have attained remarkable success in the organization. His vast domain expertise and excellent leadership has led us to fulfill our customers’ requirements in the most efficient manner.
We are dedicated to keeping your details private. Any information we collect in relation to you is kept strictly secured. We do not pass on, sell or swap any of your personal details with anyone. We use this information to identify your orders, provide you with our monthly newsletter (if applicable) and to personalize your shopping experience with us.
Collection of information
During the course of dealing with you, we may collect basic personal information about you, such as your name, position, company, address, phone number and email address. We also retain information on your communications with our sales and customer service representatives.
We may also collect other specific information from you relating to the goods or services you wish to obtain.
Where practicable, the purpose for which we collect personal information and the consequences of not providing it will be made clear at the time of collection. We will advise you of any third parties to whom we may disclose that information (see "Disclosing information" below).
we are committed to protecting your privacy and will take reasonable steps to ensure that the information we collect is protected from loss and misuse and from unauthorized access, modification and disclosure.
The Internet is not always a secure method of transmitting information. Accordingly, we cannot accept responsibility for the security of information you send to or receive from us over the Internet or for any unauthorized access or use of that information.
All the prices shown are excluding any taxes if applicable.
we may, in its sole and absolute discretion, can cancel, reject or accept any offer made by you for any reason (or no reason), including an error in the displayed price, description of item, products listed on the website or any error in the order. wedisplays the correct price of items, however, if there is a price discrepancy with the incorrect price displayed, then we reserves the right to charge the correct price or cancel the order.
we will not be liable for any delay in performing any of their obligations if such delay is caused by circumstances beyond their reasonable control, including but not limited to natural disasters, failure of services such as electricity supply, bank payment systems or deliveries
Our logistics company will deliver the order within the stimulated time. we will comply with this delivery date except in the case of a Force Majeure, which is out of our control. we will take reasonable measures to ensure that there is minimal delay or damages as a result of any Force Majeure including natural disasters, customs issues or Government amendments.
No cancellation, suspension or variation by the Customer of any order submitted to the Company shall be valid unless agreed by the Company in writing. The Company reserves the right to levy a cancellation or amendment charge as a condition of their agreement.
Once the return is complete, your account will be credited or your card will be refunded.
in any event the Company reserves the right to amend the price of goods at any time without notice.
. . If there is any customs charges or any king of taxes applied by any country custom authority that has to pay by customer only. As every country they have different rules and regulation, which can notinterfered.
All items are guaranteed according to manufacturer’s warranty. All glass and microsurgery items are specifically excluded from this guarantee.
HOW DO I RETURN A PRODUCT?
Firstly, we're really sorry that you want to return something to us! Our Customer Care team will be happy to help you organize your return. Please send e-mail- and they will coordinate with you.
All OUR PRODUCTS are guaranteed for life against manufacturing defects, provided that the instrument is used for its intended purpose. WE will either repair or replace the instrument without charge at our discretion. Our liability under this guarantee shall be limited to repair or replacement of defective merchandise. Our guarantee is unqualified because our own quality control inspectors check OUR PRODUCTS. Our PRODUCTS experts carefully examine No PRODUCTS is shipped unless it meets our standards.
SHIPPING & DELIVERY INFORMATION
we offers its customers shipping on all orders according to weight and dimension placed on the website. Shipping typically takes 15 working days to send the goods directly to your country port. Rest varies on custom processors country to country.
Our most of courier partners companies to arrange the delivery of goods on time frame.
Shipping delivery timeframes are best estimates based on typical shipments and are not guaranteed. weis not liable for any packages not delivered within the specified timeframe resulting from unforeseen carrier delays, as it has no control over the carrier’s logistics.
Once your order is dispatched from our warehouse, you can track its progress online..
Depending on the nature of the products you need, we can arrange timed or before.